Google review 5/22/2022He charged me $250 some dollars for a diagnosis I already gave him when I dropped my truck off. So with that diagnosis charge and the new starter work I needed done would have come to 700-$800 . That’s the most money I would have ever paid for a new starter. It’ll cost you a couple hundred dollars right away when he says he’s going to look your vehicle over. Even if you say like I did - don’t bother it’s an old truck, I know it has problems. He’ll just shoot back - it’s $80 thousand dollars for a new one! Maybe in his inflated world. Well now he’s responded on here defending the fact that he gave it the $200 computer test. If anyone in question about his professionalism wants to listen to my vans starter, let me know soon before I get it in… it’s sick and needs replacement. Exactly what i told him. He knows it. I know it. He just wanted more out of it than just replacing the starter. Don’t bother explaining it to us . It’s just something I have to take somewhere else and say the same thing. Replace the starter.
I'm sorry you feel that the testing on your van was in error. As we explained to you when you dropped your van off because you felt you needed a starter. We are going to test the entire system and pinpoint where the problem is. We did this because your starter was operating normally when you dropped the van off. You were charged the testing fees to test the battery to ensure that it was fully charged and would hold that charge. We also test to make sure the battery was capable of supplying enough voltage to the starter when cranking. We then tested your alternator to ensure it was capable of putting out the required voltage and amperage to maintain the battery. We then tested your starter to ensure it did not have excessive voltage drop or amperage draw when cranking the engine. After all test were performed we found no problems with your starting system in your van. We then explained that putting a stater in your van would be simply for a preventative measure as we could not justify the replacement based on the testing we did.
Google review 5/4/2022I am so happy with the service I received last week at GLP. Don and Dakota in the office were so friendly and helpful and their prices were really reasonable. The whole experience was great. I love being able to support small business and will absolutely use GLP again if needed when I'm in the area.
We're so glad we could help with your 2013 Ford Edge Oil Change Melissa! Thanks for your review
Google review 4/29/2022Don & the GLP Automotive staff have been beyond professional and accommodating. I have used GLP many times. The service and timeliness has been exceptional.
Thanks for the review, Ryan! It's always great to work with you and your 2005 Lexus ES330!
Google review 4/27/2022I was having car problems as I was traveling through Wisconsin. Don and Dakota made sure I got in quickly to see what was wrong. After many hours working on my car - Don was not able to get the replacement parts to fix it. He made sure that I would be safe getting home and did not charge me at all for his work. This family owned auto repair shop is a rare find!.
Thank you so much for the review, Frank! We're glad we could help you get back home in your 2017 GMC Acadia!
Google review 4/20/2022So I had a a stripped bolt on my oil tank, and all I wanted was them to get it off and replace the bolt. Apparently it cost $82… Great customer service but they didn’t have to charge me that much.
Sorry that you feel you were over charged. We had to spend some time removing the drain plug that was over torqued and completely rounded off. You also asked us to install the oil and filter that you had bought to change your oil, as the provided filter was incorrect for your Jeep, you were also charged for the correct filter and new drain plug. I wish that we could have done it for less.
Google review 3/29/2022Thanks for the review, Taylor! Glad we could help with the Alignment and Evaluation of your 2014 Subaru Impreza!
Google review 3/29/2022Always right! Fair pricing for good work. I will never go anywhere else!
Thank you so much for the review, Kenneth!
Google review 3/7/2022The owner is a great guy and very clear about what is needed on your vehicle. He's been my personal mechanic for many years he's worked on everything from dodges to porsches for me and I trust him to do great work. I'd definitely recommend him to people in the area who need to be taken care of!
Thanks for the 5 stars Mason! We appreciate the kind words. We're always here to help with whatever car needs you may have!
Google review 3/6/2022Thanks for the 5 stars Hannah! Glad we could help with the oil change on your 2014 Toyota Camry!
Google review 2/12/2022I took my truck in for an oil change and to have the brakes looked at, the shop looked over the whole truck. Unfortunately it needed a whole lot of services done and it was basically found to be rusted out and unsafe. Wasn't good news for me but it's what I needed to hear as I use my truck quite a bit including transporting my children. Thank you for being so thorough.
Thanks for the 5 stars Antonio. It’s one of the reasons we do the full digital vehicle evaluation everytime we see a vehicle. We want to make sure our great customers like you are driving in a safe reliable vehicle, specially when you have children in tow! We wish you luck on your new vehicle search. Feel free to bring in any potential buys for a vehicle evaluation to make sure you know what you’re paying for!
