My first time here. Needed to get my truck in fairly quickly as the brakes had locked up. Called and was told that if I could bring it in that day, they'd be able to look at it and get it going the next day, which they did. The service was done with quickness and efficiency. My truck was done that same day. I was able to pay through a link sent over and they were able to place my keys in an after hours pick up key lock box and give me a code. Brakes seem to be working great now. Greatly appreciate the kind, caring, accommodating service I received. I plan to come here for further vehicle needs. Thanks Don and Dakota!
Thank you so much for your kind words! We’re glad we could get your 2007 Chevrolet Silverado 1500 back on the road quickly and safely. It’s great to hear that our after-hours pickup and payment process made things easier for you. We truly appreciate your trust in us and look forward to helping with any of your future vehicle needs. Drive safe, and we’ll see you next time!
I would not recommend this place. I brought my 2015 chevy cruze here for an oil leak, and mentioned that i could literally see where the oil was leaking considering it was sitting right ontop of the valve cover. after a couple days I got a call saying he found the problem and it was something totally different and it would be $387 to fix so I approved and picked it up the next day. The next day it was leaking oil again, I called and he said that he noticed the valve cover needed to be replaced (never mentioned anything about it when it was there the first time). I took it back and paid another $400 and he was sure it was done leaking. The very next day it was leaking oil STILL. I took it back and this time he gave me a complimentary loaner vehicle. I drove the vehicle home (not even 10 miles) and it was smoking, not to mention the lights on the dash were on. I took it back and told him i refuse to be responsible for that car blowing up. I then get a call later that day stating that my car was fine and he had just forgotten to tighten a bolt and the car was no longer leaking. Two days later it’s leaking AGAIN. I’ve decided at this point it’s time to find another shop that actually knows what they’re doing which is unfortunate because i’m $900 in and the car is still leaking oil. I also texted them to inform them that the car is still leaking but i chose to take it elsewhere and got no response.
Hi Tatum! We're so sorry you have not received a response back from us yet. We do our best to respond in the same day but unfortunately that is not always feasible for us. When you brought the Cruze into us, we did find a Crankshaft Oil Seal that had been spraying oil over the vehicle. We called you a few hours after you dropped it off and gave you the total to fix and clean the engine in order to be able to check for any future leaks. When you called after pickup Don did note that the Valve Cover looked to be new but it was aftermarket and recommended a GM cover due to the three previous replacements done, and found a stripped bolt hole that also needed repairs. We apologize for any inconvenience and would love to verify all repairs that we have completed for you as we do have a 48 month, 48,000 mile warranty! Thank you for bringing the problems with the loaner car to our attention so we can make sure to get it looked over as soon as possible!
GLP Automotive is my go to for all my vehicle needs. From talking to Dakota to schedule and Don giving my vehicle the love and attention it needs, service is top notch. I highly recommend them to anyone in the area.
We always love seeing you and your 2016 Dodge Journey!
I recently had my car serviced at GLP Automotive and was very impressed with their professionalism and expertise. Everything was clearly explained, providing a detailed estimate upfront. The repairs were completed promptly and to a high standard. I especially appreciated their honesty and transparency throughout the process. I highly recommend GLP Automotive to anyone in need of auto repairs.
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at GLP Automotive with your 2015 Subaru Legacy! Providing honest, transparent, and high-quality service is always our goal, and we’re glad we could meet your expectations. We truly appreciate your recommendation and look forward to assisting you with any future automotive needs. Drive safe!
Everyone was very nice, got everything done fast and very well, did not have a single issue!! I will definitely go back for anything I need done.
Thank you for your great review! We’re glad to hear you had a positive experience with us and that we could service your 2013 Chevrolet Malibu quickly and efficiently. Customer satisfaction is our top priority, and we appreciate your trust in us. We look forward to assisting you with any future automotive needs. Drive safe, and see you next time!
Don and Dakota, have given our family great service and do, continue to do so! Terry and Denny Taylor 👍.
It's always a pleasure getting to help with the 2018 Ford Escape and 2010 Ford F-150! We're so thankful for your continued trust in us to keep you on the road!
I brought my 1979 Lincoln Mark V with 27,000 miles in for an oil change and a tuneup. I've had the car for three years, but didn't know much about. Through their extensive inspection as part of the oil change, I discovered it had 20 year old tires and original 45 year old radiator hoses among other things. I had a complete estimate for every item. They performed all the work and I feel like I'm driving a new car. Thanks Don and Dakota
Thanks Jim! We loved getting the chance to work on it and hope to help you keep it going for years to come!
Had service appointment but they needed more time. First day left the car for 6 hours and called me because they couldn’t figure the issue . Two Ubers back and forth he never looked at what I specifically i wanted him to do. Low oil light still comes on when the oil is full. Didn’t check the breaks. This guy doesn’t look right. Merry Christmas
Great customer service. Nice place, great communication. No bs, they’ll send you pictures to show you what needs work. They helped me in a pinch when my car broke down and even offered me a loaner car until they could get mine back to me. I recommend 100%
My car was towed to GLP. The service was timely and cost more than fair for what was done